Website Support
Need help from a Squarespace specialist?
Are you running into issues with your website but don't want to commit to a long process? Then book a support call.
I'll check things out with you live, answer your questions, and make changes right away (if possible).
What is this call suitable for?
Questions about SEO, AIO optimization, and search engine visibility
Technical questions (like issues with plugins, settings, DNS, etc.)
User-friendliness & conversion (how do you make sure visitors do what you want them to?)
Design tweaks (fonts, colors, layout)
Pre-launch check (the final touches before you go live)
Squarespace 7.1 and/or Fluid Engine explanation (practical tips & demo)
“Thank you very much for all your fabulous help. I am feeling much more confident in forging forward now. I especially liked it when you found simple solutions to some tricky problems.”
Here's how a support call works:
Book your support call
Pick a time that works for you.Send me your questions beforehand
Please email me the things you're struggling with. That way, we can jump straight to finding solutions during the call.We'll chat via Google Meet
During our (online) session, we'll connect one-on-one. I'll give you direct advice, tips, and – if possible – I'll make changes live.You'll get the recording
Super handy for reviewing everything at your own pace or making extra notes.
Rates
30 minutes - €75
Perfect if you have one or two focused questions or want to tackle a small problem quickly.60 minutes - €150
Ideal if you want to discuss multiple topics or go thoroughly through your site.
"Sandra was able to explain everything to me very clearly and gave me tips on parts of my website that I hadn't even thought about. Very nice to work with Sandra."
Frequently Asked Questions
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You certainly can! Squarespace has its own support department. Or check my blog for tips. If you still can't figure it out after that, this call is ideal.
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No way. We can also optimize the look and feel of your site or look at your content together. You decide the focus. Keep in mind that my expertise is with Squarespace, and not with other software tools you may also be working with.
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If you have one or two simple questions, 30 minutes is usually sufficient. If it involves multiple topics or a more complex issue, then 60 minutes is likely to be required.
Anyway, we start with 30 minutes. If it turns out during the call that we need more time, you can decide to extend to 60 minutes.
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Send an email to sandra@squareitup.co.
Are you struggling with your site?
I am happy to help.
During a support call, I’ll answer all your questions and make sure your website is working the way you want it to.
Tip: Are you looking for a comprehensive solution for your website? Then start by checking out the options for a new website.